At zb77, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect when you use the zb77 platform, how we use it, who we share it with, and what rights you have over your own data. Please read this document carefully before registering or using any part of our platform.
Privacy at a Glance
A plain-language summary of the six core privacy commitments zb77 makes to every registered player. Full legal text is available in the sections below.
We collect registration details, identity verification documents, payment information, device and browser data, and gameplay activity — only what is strictly necessary to operate your zb77 account and comply with legal obligations.
Your data is used for account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and — with your consent — personalised offers and platform improvement analytics.
All data transmitted between your device and zb77 is protected by 256-bit SSL encryption. Sensitive data at rest is encrypted using industry-standard protocols. Access to player data is strictly limited to authorised personnel only.
zb77 shares your data only with essential service providers — payment processors, KYC verification partners, and fraud prevention systems — under strict confidentiality agreements. We never sell or rent your data to marketers.
You have the right to access, correct, export, or request deletion of your personal data at any time by contacting our support team. You may also withdraw consent for marketing communications at any point without affecting your account status.
zb77 uses essential, functional, and analytics cookies to deliver a smooth platform experience. You can manage or disable non-essential cookies at any time through your browser settings. We do not use third-party advertising trackers.
This Privacy Policy ("Policy") describes how zb77 ("zb77", "we", "our", "us") collects, processes, stores, and protects the personal information of individuals ("you", "your", "Player") who access or use the zb77 platform available at zb77.ws, including all associated games, betting services, promotional features, and customer support channels.
This Policy applies to all current and former registered players, individuals who have submitted a registration application that was not completed, and visitors who browse the Platform without registering. By accessing the Platform or submitting your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Scope Note: This Policy applies exclusively to data processed by zb77 in connection with the Platform. It does not apply to third-party websites, payment providers, or services that may be linked from or integrated into the Platform. Those parties operate under their own independent privacy policies.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference and together form the complete legal framework governing your use of zb77.
For the purposes of applicable data protection legislation, zb77 acts as the data controller in respect of personal data collected from players and visitors on the Platform. As data controller, zb77 determines the purposes and means by which personal data is processed.
If you have any questions regarding how your personal data is handled, or if you wish to exercise any of your data rights as described in Section 10, you may contact our Data Protection team directly:
Data Protection Contact: Email — [email protected]
Our data protection team operates 24 hours a day, 7 days a week. We aim to acknowledge all data-related enquiries within 48 hours and resolve them within 30 days.
zb77 collects personal data through several channels, including direct registration input, automated technical systems, and third-party identity and payment verification partners. The categories of personal data we collect are set out in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, gender | Registration form, KYC document upload |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration form, account settings |
| Financial Data | JazzCash/EasyPaisa account references, bank account identifiers, transaction history | Cashier / payment flow |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automated collection via server logs and cookies |
| Usage Data | Pages visited, games played, bets placed, session duration, feature interactions | Platform analytics systems |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
| Verification Documents | Copies of CNIC, utility bills, selfies for liveness checks | KYC verification portal |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes, except where expressly required by applicable anti-money laundering regulations or where you have provided explicit consent.
Pakistani Players: For players based in Pakistan, your CNIC serves as the primary identity document for KYC purposes. We may also accept a valid passport as an alternative. All document data is handled with the highest level of security and is never shared with any party other than our licensed KYC verification partner.
zb77 uses the personal data we collect for specific, lawful purposes. We do not process your data in any manner that is incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data are:
zb77 does not use automated decision-making or profiling in a manner that produces legal or significant effects on players without human review.
Every instance of personal data processing by zb77 is grounded in one of the following lawful bases in accordance with internationally recognised data protection principles:
Your Right to Object: Where we rely on legitimate interests as our legal basis for processing, you have the right to object to that processing at any time. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
zb77 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only with the following categories of trusted service providers and only to the extent necessary for the specific purpose stated:
All third-party service providers who process data on our behalf are bound by contractual data processing agreements that prohibit them from using your personal data for any purpose other than the specific service they provide to zb77.
zb77 operates as an international platform, and some of our service providers are located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than the one in which you reside. These transfers occur only where adequate protections are in place, including:
By using the zb77 Platform, you acknowledge that your data may be transferred internationally in accordance with this Policy. We take all reasonable steps to ensure that your data receives the same level of protection regardless of where it is processed.
zb77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
The zb77 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to help us understand how players use our services. The types of cookies we use are as follows:
zb77 does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the Platform. Your browsing activity on zb77 is not shared with advertising networks.
Managing Cookies: You can control and disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of the Platform from functioning correctly. Instructions for managing cookies are available in the help documentation of all major browsers.
zb77 respects your rights over your personal data. Subject to applicable legal requirements and regulatory obligations, you are entitled to exercise the following rights at any time by contacting our support team at [email protected]:
We will respond to all valid data rights requests within 30 days of receipt. Where requests are complex or numerous, we may extend this period by a further 30 days with prior notification. zb77 will not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.
Important Limitation: Certain data — particularly transaction records, identity verification documents, and AML-related records — must be retained by zb77 regardless of a deletion request, in order to comply with our legal obligations under international financial crime prevention standards. In such cases, we will inform you of the specific retention obligation.
The zb77 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or submitted personal data to the Platform, we will immediately suspend the account, delete all associated data, and notify the appropriate authorities where required.
Parents and guardians who believe that their minor child has accessed or registered on the zb77 Platform are urged to contact us immediately at [email protected]. We will investigate and take appropriate action as swiftly as possible.
We strongly recommend that parents and guardians in Pakistan make use of freely available parental control software to restrict minors' access to online gambling platforms. For more information on responsible gaming and player protection tools, please visit our Responsible Gaming page.
zb77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The updated Policy will be published on this page with a revised effective date at the top of the document. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which zb77 handles your personal data, please do not hesitate to reach out to our dedicated data protection team:
Data Protection Team
Platform: zb77 — zb77.ws
Email: [email protected]
Response time: Within 48 hours. Full resolution within 30 days.
Availability: 24 hours a day, 7 days a week.
For general account support, game queries, or payment assistance, you can also reach our customer support team through the same email address. All enquiries are handled in strict confidence by trained staff members.
Your Data is Safe
Now that you know how zb77 protects your personal data, join thousands of Pakistani players enjoying cricket betting, live casino tables, and high-RTP slots — all with instant PKR payouts via JazzCash and EasyPaisa.
21+ only. Gambling for entertainment purposes only. Please play responsibly.